At a challenging period for the industry, Vargus said it is demonstrating its commitment to its customer base with the investment in new appointments that will support manufacturers with technical support and service through the pandemic and beyond.
For the first time, Vargus UK will now be offering extensive service and support for manufacturers in Ireland with the appointment of Barry Pender (pictured). With more than 30 years of industry experience, primarily in technical application roles with leading machine tool and cutting tool manufacturers, hey brings a wealth of experience to a position that will see him become the new technical sales engineer for Scotland & Ireland.
Based in Motherwell, the appointment will strengthen the position, level of service and support provided by Vargus UK in Scotland with Barry’s extensive knowledge of the regional manufacturing industry and in particular his expertise in the aerospace, offshore, oil and energy sectors.
In the Telford head office, Vargus UK has created a new position with the appointment of Rhianna Harris as the new customer relationship specialist. She has spent almost 10 years employed by a cutting tool manufacturer and will bring a wealth of experience to Vargus UK.
The creation of the new customer relationship specialist position will see Harris enhance customer service support and satisfaction whilst bolstering the marketing and technical departments. This position will involve updating, informing and educating customers and the wider industry with the technical solutions available from Vargus to improve productivity, quality and reduce costs for end-users.
Vargus UK managing director Graeme Troughton, said: “As we move into a new year, the new appointments state our intent to build upon our established market position and grow the Vargus brand in the UK and Ireland. The new appointments aim to improve processes, productivity and performance for our customers, driving cost reductions through advanced thread milling and turning, grooving and hand deburring solutions.
"Vargus UK is the world leader in threading with technology with a product range that far exceeds that of our competitors. The new starters will create a seamless flow from introducing and educating industry on the benefits of our new technologies through to implementing and demonstrating the benefits on the shop floor.”