Fanuc rolls out consolidated UK support framework (updated 20/2/2012)
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Factory automation business Fanuc has consolidated its UK support operations to provide a clearer route for product sales and after sales support.
The company will now provide a central customer contact point for its three UK core businesses, Fanuc FA (computer numerical control), Fanuc Robotics and Fanuc Robomachine (machining centres, wire EDM, moulding). The shared telephone number is: 024 7663 9669.
The new structure follows on from the announcement, last October, that Fanuc's Luxembourg headquarter operations would amalgamate to "project a strong corporate image Europe-wide".
Sharing the common controller platform, the three Fanuc businesses already have many examples where their respective products are working together, demonstrating inherent benefits of straight-forward communications and reliability.
At the MACH 2012 exhibition in April this year, the three companies will exhibit together, for the first time, showing the complete range and capability of Fanuc. CNC controllers and drives, robot machine tool loading, EDM, plastic injection moulding and drilling machine centres will all feature together with illustrations of the extensive support packages available for Fanuc customers.
