This strategic expansion will allow the company to better serve their customers in the Southern region and continue their mission of providing exceptional dedicated customer service. Supporting SolidCAM UK’s existing Technology Centre based in Barnsley, South Yorkshire, the company has expanded its reach to stay ahead in what it describes as a competitive and fast-moving market.
The modern facilities of the new office are designed to offer a conducive environment for training sessions, workshops, and customer support activities, allowing customers to maximise their SolidCAM investment, stay ahead of the curve, and keep up-to-date with exciting features and functionality within the best-in-class software.
It is set to provide wider geographical options to customers, meaning increased accessibility and resources, the elimination of travel challenges due to transport or distance, more convenience and reduced downtime needed for travelling and time away from home or work.
The new office, has also attracted a broader team of SolidCAM specialists and experts to join the fast-growing organisation, further contributing, to its already well-established team, and commitment to maintaining as well as enhancing its reputation for highly regarded service and support. The company also hopes to make a positive contribution to the local community and continue to offer local employment opportunities.
Being present in multiple locations, SolidCAM UK also believes this will lead to greater customer engagement, and contribute to more customer interactions to gather invaluable data to improve and tailor their services and software products to meet customer needs. According to the company, its customers and partners alike have already praised the expansion move.
“This additional location, along with new expert staff members, will allow us to enhance our training, services and support, and meet the growing demand from our valued customers. It is a testament to our dedication to ensure that we continue to meet and exceed our customers' expectations,” said Gordon Drysdale, Managing Director, SolidCAM UK Ltd.
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