Radan seeks to further strengthen customer training

Following a flurry of recruitment since last summer, Radan is now looking for a training team leader. Technical support manager Steve Little explains: "Training is extremely important to fully utilise the software to its maximum advantage. Basic knowledge of the software is useful, but Radan provides even more benefit when programmers and operators know how to unlock its full potential." Customer Ritherdon, a specialist manufacturer in the metal enclosure industry, is one company that has made use of Radan's training support. "The recent updates have led to a dramatic improvement in the way we work, particularly the new nesting module. Because Radan was advancing faster than we were learning how to use the new modules, we now subscribe to the Support Plus service, and go to the upgrade training twice a year," explains works director John Wright (pictured). He says implementing what he learned on the Project Nesting training session saves the company considerable time. "It's important with a product that's advancing as much as Radan that we know how to get the very best out of it. In my experience, I go on a day's training and then suddenly find I'm saving a lot of time, because I'm fully aware of how to use the new features," the works director confirms.