KUKA creates role to boost after-sales service
KUKA, the automation specialist, has promoted Phil Inman, one of its most senior technical support engineers, to the role of customer services supervisor in a bid to further develop its range of after-sales services.
Mr Inman's role involves planning and overseeing the work of a six-strong engineering team, as well as being responsible for scheduling product training for KUKA's engineering team, assisting in the development of programming software and preparation of service work quotations.
Mr Inman joined the company in 1999 as a service engineer and was promoted to senior technical support engineer in 2002. He has been involved in many different types of automation projects from single robot cells to complete body-in-white systems for automotive and aerospace customers in Europe, Asia and South America.
The company, part of KUKA AG, said to be Europe's largest robot manufacturer, supplies robots and automated production systems for a wide range of industries such as aerospace, automotive, food and drink processing, metalworking and nuclear.
