ITC has expanded its product portfolio and also its service, support, re-grind and bespoke tooling offering. To underpin this growth, ITC has continually added more technical sales engineers to retain its unparalleled levels of customer service and support.
The appointment of Luke Insley as a technical sales engineer will bolster the support provided to manufacturing companies in the South-East region of the UK by ITC.
Luke entered the industry as an engineering apprentice back in 2005 and over the last 17 years, his enthusiasm and passion for the industry have rapidly elevated his career. Completing his apprenticeship with HPC Precision Engineering in 2009 with an HNC in mechanical engineering, Luke has extensive experience as a machinist on a diverse range of machine tools from the Fanuc ROBODrill to Makino, Doosan, Hardinge and others.
This progressed to CAD and CAM programming before switching to a role with a motion control manufacturer. Following this, Luke returned to HPC as a production engineer with a remit of production analysis and improvement utilising tools such as 6 Sigma, Kaizen and Lean Manufacturing processes. Adding to this experience, Luke has spent the last five years with a leading cutting tool manufacturer as an application engineer, delivering process improvements and cost savings for customers.
Delighted to be joining the ITC team, Luke said: “The opportunity to work with a UK cutting tool manufacturer is perfect. As a UK manufacturer, we have the complete support network from the design and production of standard and special tools, re-grinds and also the facility to trial tools and develop projects here in the UK.
"I will be tasked with technical sales in the Kent, Surrey, Sussex and Middlesex area, but I will also be looking to support customers with process improvement and cycle time reductions, especially for customers machining hard and challenging materials. I am relishing the opportunity to help manufacturers in the area.”
Director Georgia Graves said: “We are delighted to welcome Luke to the ITC team. He has a well-proven track record in the industry and above this, he has operated as a sales engineer in the South for several years with a strong understanding of the area, the prominent sectors and the manufacturing companies operating in the area.
"With our ever-expanding offering, our strategy has been to add more technical sales engineers to all geographical areas of the UK to emphasise our expertise and also build upon our position as a full-line supplier of advanced technical solutions. This strategy requires investment in customer support, so manufacturers can be confident that they are receiving the very best levels of service.”
