Automation expert Lenze offers off-the-shelf online data service capability for machines built with its kit

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Automation expert Lenze is making it easy for machine and systems engineers using its technology to easily create online data services.

Lenze has joined forces with the IoT specialist ei3 Corporation to offer a combination of remote analysis of machine performance and also remote predictive maintenance. It is available as an unbranded product without visible evidence of the ei3 brand so only the name and logo of the machine manufacturer is visible.

New York-based ei3 Corporation has been working with manufacturing companies since 1999 and its solution is currently running in over 20,000 machine systems in more than 90 countries. “Our partner ei3 has solutions that have been put to successful use for many years. The company is making these solutions available for OEMs and they are preconfigured,” says Lenze applications engineer Jurgen Rijkers. This means the machine builder does not need any prior knowledge of IT or big data at all. They only need to specify the desired data points in the required application and the collection of data can begin.

As part of their service contract with Lenze, machine builders can collect all the data that is available inside the Lenze automation controllers and drives. They can then evaluate this and make it available to their own customers, either as an up-to-the-minute dashboard or in the form of reports providing performance figures. The data can be used as the basis for advice on how to optimise systems and processes. In addition, the solution is suitable for services such as remote diagnosis and maintenance, and it can also be used to provide predictive maintenance.

Explains David Krampe, senior marketing manager at Lenze: "We want to enable our OEM customers to set up their own digital business quickly and easily, because it will strengthen their relationship with their own customers. It will add value and improve margins.”

Rijkers says that “we need a sizeable set of data, known as big data, before we can learn much from the analysis”, but adds that the solution allows for the collection of data quickly and that the usual performance figures and evaluations, such as OEE (Overall Equipment Effectiveness), utilisation and availability, are accessible immediately. Once the product is up and running, it is easy for the OEM to carry out remote diagnosis and predictive maintenance. Rijkers says that, in his experience, this means that time on-site can be reduced by up to 80%.

The detail: The data from a machine is first transferred via OPC-UA (Unified Architecture) to secure devices in the production network. From then on, all the communication takes place in encrypted form at a high level of security. The data is stored in ei3’s own regional data centres, of which there are three: one in the USA, one in Europe and one in Asia. An additional one will soon be available in Germany. These data centres meet all European data-protection requirements and adherence to the data handling regulations will be certified by DEKRA, Germany’s biggest technical inspection agency.

The ei3 data centres collect the data to a private cloud, where it is processed and analysed. Output reporting to authorised users is in easy-to-handle web pages, dashboards and reports.