Rockwell Automation apps support fast problem solving

Rockwell Automation’s FactoryTalk Analytics for Devices appliance and a FactoryTalk TeamONE Standard Edition app help people solve common maintenance problems faster, keeping unplanned downtime at a minimum.

These offerings are some of the first subscription offerings from Rockwell Automation. To streamline the adoption process, a new e-commerce portal is used to manage the new offerings. All subscriptions and management can take place within a single, self-service portal.

The new Standard Edition is a paid yearly subscription and expands the features available in the free edition of the app. FactoryTalk TeamONE Standard Edition adds an alarm module, enabling teams to collaborate with live alarm details. This gives users the ability to easily view all active alarms. They can also view, share and post new details, delivering better team collaboration by adding context with alarm information. Alarms requiring immediate action can be shared with specific team members or posted to the entire team for group management and resolution.

As a smart node, the FactoryTalk TeamONE app requires no server, device to cloud gateways, or IT setup for manufacturers to realise value, which expands as they go through their digital transformation. The app is currently available on the Apple App Store and Google Play store, and a new user account takes just minutes to set up.

Released in 2016, the FactoryTalk TeamONE Free Edition app provides near-instantaneous incident and device data to plant-floor maintenance teams that include engineering, trades and IT workers. The free edition removes the barriers for industrial teams to collaborate and quickly solve issues with contextualised plant-floor data like trends and device status. Modules in this free edition include Incident, Device Status, Teamboard, Knowledgebase, Pinboard, Chat and Trend modules. Within the FactoryTalk TeamONE app, customers can even have a mix of free and subscription users on their teams.

After the connections are made, the application detects automation devices on the network without disrupting performance. Plant-floor teams then gain access to specific calls-to-action, instant device displays and an advanced machine-learning-based chat bot, which are all available from within the appliance. The appliance learns what is important to users by continuously analysing the devices on the network and delivering recommendations to help maintenance and engineering teams prevent unplanned downtime and repair systems more quickly.

The FactoryTalk Analytics for Devices appliance can detect and perform a basic analysis on any EtherNet/IP device. The appliance also has detailed analytics for over 2,000 Allen-Bradley devices. The first year’s subscription is included for each appliance. Subsequent subscriptions are encouraged for customers to progressively receive updated analytics, features and device support, including third-party devices.