Matthew Redfern takes on customer care role

Walter Ewag UK - the Warwick-based source of Walter and Ewag tool and insert grinding/erosion/laser processing machines, as well as Walter tool measuring machines, has promoted Matthew Redfern to customer care coordinator.

Matthew has been with Walter Ewag UK for almost 10 years as a service technician, after an apprenticeship with a specialist tooling supplier that led to varying activities including machinery maintenance.

He says his new role interacting with an extensive UK-wide customer base “will complement my enthusiasm for getting hands on and solving customers’ problems”.