E-Max is the latest development to streamline the way James Aiken operates following the introduction of new procedures to the office and workshops, and an overhaul of the company’s HSEQ (health, safety, environment and quality) management systems. The software enables an at-a-glance analysis of each job on the company’s production schedule, including time spent quoting for work and the status of a job at any given time in the production and installation process. James Aiken’s production team now have up-to-the-minute information at their fingertips, enabling them to identify how best to allocate time and resources to make sure each job is delivered within its agreed completion and installation date.
George Paterson, director of James Aiken Engineering Solutions, says: “Introducing E-Max software to the business has been a watershed moment for us, and the benefits are clear to see now we’re using the system across both our engineering and machining teams. From operating in a traditional way, to being able to analyse and interpret time spent on quotes and production work, is a big step for us. It means we can identify the most effective way for our estimators to work, as well as planning and scheduling time for machining and fabrication teams on the shop floor.
“E-Max has also enabled us to develop a ‘bid to win’ approach where we can analyse the type of work that suits our operation best, and proactively follow up on quotes after a set period. This helps us to keep track of our sales pipeline and how competitive we are in the market. The use of E-Max is seen as a gold standard and we are delighted with the transformative impact it has had on how we operate.”
