Headed up by senior engineer Nikki Gillatt, the team examines customer processes to look at opportunities for improvement, identify bottlenecks and point out where technology can help reduce costs, increase safety, save time or improve productivity.

Gillatt says the important thing is to understand customer requirements and launch an intense examination of what needs to be done. System architects work with all areas of the MTC to ensure they offer the right solutions for companies from SMEs to OEMs.

"Sometimes it could be a matter of clearing bottlenecks with technology, or helping the company with process improvement,” says Gillatt. “Once the need for technology, automation or process improvement is established, we use our cross-industrial knowledge to recommend and develop solutions tailored to suit.

"Technology is not always the answer, but if it is, we will identify the best improvements from the myriad of automation available,” she continues. “We have worked successfully for businesses in the aerospace and rail sectors, with technology having a dramatic impact on their operations, subsequently providing a return on investment.”