As a distributor of Cengar air saws, Master’s technical team fully understood the application requirements and provided complete support for the installation and training process.
Steve Randerson, production manager at Cengar, says: “This new machine has met all expectations and we were delighted that it was fully operational within two days. Our operators were trained on the functionality of the machine and soon gained confidence in producing production parts. This investment is part of a continuous improvement programme which will see productivity rates increase to meet customer delivery demands. We’re grateful to Master Abrasives for continuous advice in achieving this goal and their aftersales support.”
Ian Meredith, Master Abrasives’ applications engineering manager, adds: “It’s been a pleasure working with our partner Cengar on the installation of their new machine. Communication with Cengar has always been excellent and this has only strengthened our business relationship.”
