At the top of the process chain, Ward CNC has appointed Richard Hunter Rowe as its head of sales operations. Joining the company in January, Rowe is a member of the senior management team and his role is to devise national sales strategies and operational support plans. He will ensure the sales team is positioned to deliver growth objectives and fiscal budgets, as well as shaping future strategic objectives.
Rowe has extensive experience across the manufacturing, logistics, wholesale and retail sectors, and his most recent appointment was with £800 million turnover electrical wholesaler, Rexel UK, as head of sales support. He is a specialist in change management, project and sales management, and a Prince2 practitioner with particular expertise in CRM systems.
Commenting upon the appointment, Ward CNC’s executive director Stephen Bodsworth, says: “We are delighted with the addition of Richard to the sales structure, an appointment that is adding to the employment of David Rawson as the new area business manager for the Yorkshire, East & Humber and Nottingham region at the end of 2019. We’ve also employed Andrew Dolan, as the new area business manager for Midlands and the East. Following an apprenticeship in the 1980s, Andrew spent 14 years as an applications engineer with a leading machine-tool builder, which was followed by more than 15 years as a sales manager with various machine-tool companies. This combination of application and sales experience is exactly what we want to be providing our customers.”
Adding to the fresh appointments in the sales division, Ward CNC has appointed Steve Iles as a technical support engineer (electrical). Iles has more than 20 years’ experience as an electrical service engineer, working both nationally and internationally with a range of production equipment and CNC machinery during his career. He will report to Mario DeVito, the head of technical engineering, and will work alongside Jason Kahler, technical support engineer (mechanical).
“Adding a support engineer with the experience of Steve is a huge positive for our clients,” says Bodsworth. “Moreover, this appointment is a clear commitment to customers and a demonstration of our aims to enhance services and support through our ‘More Than Machines’ strategy. All of these appointments are a significant investment for the business, but we are confident that it will reap both short-term rewards for manufacturers and long-term rewards for Ward CNC and its technology partners.”