Mazak announces customer service initiative

Yamazaki Mazak has announced changes aimed at further improving customer service.

With immediate effect, all of Mazak's UK administration and technical support functions will be centred on its European and UK Headquarters. In making this announcement sales director Tony Saunders comments: "These changes are designed to create a strong central facility for customer support and take full advantage of the vast range of expertise and experience available from our headquarters and UK manufacturing site."

Customers will now have direct access to one of the most extensive pools of applications engineering in Europe. This facility will be further enhanced with the opening of the new purpose-built European Technology Centre towards the end of 2009 (artist's impression, pictured).

Customers with sales administration or technical enquiries should now contact Mazak directly on 01905 755755 or via fax on 01905 755542.

Author
Andrew Allcock

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