Says Edward James, CMUK managing director: “With record sales and installations in the UK and Ireland, plus significant new models and developments due for release into the Citizen Cincom and Miyano machine portfolios, it is timely to restructure technical operations and customer support within our business.”
James maintains that the appointment of Brannigan is important as it brings a level of expertise from the perspective of both machine tool supplier and user. Brannigan will be field-based to service UK and Irish customers from point-of-sale through to final commissioning and acceptance. He will be heavily involved in relaying customer needs back in-house and co-ordinating any activities required.
“Most important is the feeding out of customer experience for future awareness among CMUK teams to keep the business on-track with requirements and maintain the necessary levels of support in the future,” says Brannigan.
