The service includes the thorough strip down, examination, and cleaning of equipment, including full checking of all moving parts, with adjustments to alignments.
Diagnostic checks are made of electronic and computerised readouts, and linear/point-to-point error check and correction are carried out, before final calibration checks are made.
Results for “as found” and “as left” are available as part of the process, without further charge. Baty’s Fusion software is also updated, free of any additional charge, to keep readouts current with all new features, where applicable.
Baty also has internal product trained support engineers who are able to answer direct questions, with the ability to test answers on demo systems and supply pictures to assist with identification, diagnosis, and customer repairs.
Says Baty International customer support manager Steve Hyde: “Although all of our metrology products are manufactured to give years of reliable use, we strongly recommend that you have your unit serviced and calibrated on an annual basis. This will ensure the product continues to give accurate readings, even in the harshest of environments, whilst complying with the internal quality procedures of customers through the issue of traceable calibration certificates.
“By fulfilling Profile Projector servicing and calibration requirements with one Engineer’s visit, we can effectively reduce customer costs. There’s no need for a second visit by a third party calibration Engineer, who may have limited knowledge of the equipment and the required adjustments to achieve the best results, sometimes only offering calibration “as found” for a similar price. It’s also much easier to plan and schedule these visits through our Service Administration team based in the office, so we can meet customer needs as quickly and efficiently as possible.”
